Shipping & Returns Policy
Please note: Shipping times are guidelines only and are not guaranteed unless otherwise specified.
IRELAND 2 DAY DELIVERY: 1 - 2 working day delivery for orders made before 12pm GMT
NORTHERN IRELAND: 3/4 working day delivery
UK: 3 - 5 working day delivery for orders made before 12pm GMT
Europe: 5-7 working days for orders made before 12pm GMT
USA & Rest of World: 7 working days delivery for orders made before 12pm GMT
Return & Refund Policy
Thanks for shopping at McNeelaMusic.com
If you are not entirely satisfied with your purchase, we're here to help.
You have 7 calendar days to return an item (unless otherwise started in the product description) from the date you received it.
To be eligible for a refund, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days (usually 5 - 10 days), depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. If you have any questions on how to return your item to us, contact us.
*Free Returns marked on certain products are congruent to a maximum of €25 (or equivalent in other currency $31usd/£22gbp) return shipping cost.