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Shipping & Returns Policy

 

Christmas Shipping Times

 

Buy before midnight on the following dates to receive it before Christmas:

 

USA & Canada
Priority Post - December 6, 2017
Express Post - December 19, 2017

UK & Europe
Priority Post - December 17, 2017
Express Post - December 19, 2017

Ireland
Priority Post - December 19, 2017
Express Post - December 20, 2017

 

 

Please note: Shipping times are guidelines only and are not guaranteed unless otherwise specified. 

 

IRELAND 2 DAY DELIVERY: 1 - 2 working day delivery for orders made before 12pm GMT 

NORTHERN IRELAND: 3/4 working day delivery

UK: 3 - 5 working day delivery for orders made before 12pm GMT

Europe: 5-7 working days for orders made before 12pm GMT

USA & Rest of World: 7 days delivery for orders made before 12pm GMT

 

Return & Refund Policy

Thanks for shopping at McNeelaMusic.com

If you are not entirely satisfied with your purchase, we're here to help.

 

Returns

You have 7 calendar days to return an item (unless otherwise started in the product description) from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

 

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us.

 

*Free Returns marked on certain products are congruent to a maximum of €25 (or equivalent in other currency) return shipping cost. 

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