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Shipping & Returns Policy

 

Please note: Shipping times are guidelines only and are not guaranteed unless otherwise specified. 

 

IRELAND 2 DAY DELIVERY: 1 - 2 working day delivery for orders made before 12pm GMT 

NORTHERN IRELAND: 3/4 working day delivery

UK: 3 - 5 working day delivery for orders made before 12pm GMT

Europe: 5-7 working days for orders made before 12pm GMT

USA & Rest of World: 7 working days delivery for orders made before 12pm GMT

 

Return & Refund Policy

Thanks for shopping at McNeelaMusic.com

If you are not entirely satisfied with your purchase, we're here to help.

 

Returns

You have 7 calendar days to return an item (unless otherwise started in the product description) from the date you received it.

To be eligible for a refund, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

 

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days (usually 5 - 10 days), depending on your card issuer's policies.

Bodhráns
Goat skin is a natural skin and will vary in colour, shade and thickness. Your bodhran may not have a perfect white skin such as what you would get from a synthetic skin. However, if you are unhappy with your skin you may send it back to us within the 7 days receiving it and we will replace it free of charge. If it arrives to you with a fault due to the shipping, such as a tear in the skin, and you return it to us within 7 days of receiving it we will cover the return shipping cost congruent to a maximum of €25 (or equivalent in other currency $31usd/£22gbp) return shipping cost and send you a new one free of charge. 
 
All other products:
 
If you are unhappy with your product for any reason please return it within 7 days of receiving it and we will provide a full refund for the money you have paid us excluding shipping (unless otherwise stated in the product description). If there is a fault with the instrument that arose during transport or during the manufacturing process we will cover the return shipping cost congruent to a maximum of €25 (or equivalent in other currency$31usd/£22gbp) return shipping cost
 

Shipping charges

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. If you have any questions on how to return your item to us, contact us.

 

*Free Returns marked on certain products are congruent to a maximum of €25 (or equivalent in other currency $31usd/£22gbp) return shipping cost. 

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